Who we are

Esmerelda se Klaskamer is an online educational resource store providing teaching resources and materials for educators.

Information we collect

When you create an account, place an order, or contact us, we may collect information such as your name, email address, billing and delivery details, and information necessary to process your order.

How we use your information

We use your information to:

• Process and deliver your orders
• Manage your account
• Respond to enquiries
• Provide customer support
• Improve our website and services
• Send relevant communications where you have given permission

Payments

Payments are processed securely through our selected payment providers. We do not store your complete payment card details on our website.

Cookies

Our website uses cookies to help the website function correctly, remember your preferences, maintain your shopping cart and improve your browsing experience.

Your account

If you create an account, you are responsible for keeping your login details confidential. You may update your account information through the My Account section of the website.

How long we retain your information

We retain information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support and meeting legal or accounting requirements.

Your rights

You may request access to the personal information we hold about you and may ask us to correct or delete information where applicable.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Esmerelda Cook
Email: [email protected]